Discussions : Freshdesk Contact Center

Customer support team taking forever!!!

Posted by Kevin Nguyen, about 1 year ago
Last Reply by Kevin Nguyen about 1 year ago
The Service Reporting

Posted by Thunderball, about 1 year ago
Last Reply by Thunderball about 1 year ago
Its been 4 days I signed for trial and trying to get an answer

Posted by Manoj M, over 1 year ago
Last Reply by Manoj M over 1 year ago
Abandoned Calls creating FreshDesk Tickets Automatically

Posted by Eric Sawyer, over 1 year ago
Last Reply by Eric Sawyer over 1 year ago
I use FreshDesk for Tickets, But I need to better track actions for Orcale and Salesforce projects

Posted by Ronald Smith, over 1 year ago
Last Reply by Ronald Smith over 1 year ago

Call Quality improvements - Latency reduction, Networking monitoring and more

Posted by Aileen Mary, over 1 year ago
Last Reply by Aileen Mary over 1 year ago
Introducing Routing Automation

Posted by Aileen Mary, over 1 year ago
Last Reply by Aileen Mary over 1 year ago
Speech-enabled IVR

Posted by Aileen Mary, over 1 year ago
Last Reply by Aileen Mary over 1 year ago
The Smart Answer Bot

Posted by Aileen Mary, over 1 year ago
Last Reply by Aileen Mary over 1 year ago

I require a detailed Freshcaller demo, whom should I approach?

Posted by Harshaa Sridhar, over 1 year ago
Last Reply by Cindy Ernsting 12 months ago
How To want To Know about Feature.

Posted by Md Shahin Talukder, about 1 year ago
Last Reply by Md Shahin Talukder about 1 year ago
Why am I unable to make outbound calls in the mobile app?

Posted by Harshaa Sridhar, over 1 year ago
Last Reply by Harshaa Sridhar over 1 year ago
Is there any training guide for admins/users?

Posted by Harshaa Sridhar, over 1 year ago
Last Reply by Harshaa Sridhar over 1 year ago
How to increase agent seats in Freshcaller?

Posted by Harshaa Sridhar, over 1 year ago
Last Reply by Harshaa Sridhar over 1 year ago

Help your agents enhance conversations

Posted by Subhikshaa Ganesh, about 1 year ago
Last Reply by Subhikshaa Ganesh about 1 year ago
Enable your agents to attend calls from their mobile phones

Posted by Subhikshaa Ganesh, about 1 year ago
Last Reply by Subhikshaa Ganesh about 1 year ago
Help your agents have contextual conversations

Posted by Subhikshaa Ganesh, about 1 year ago
Last Reply by Subhikshaa Ganesh about 1 year ago
Help agents connect the right person to the right call

Posted by Subhikshaa Ganesh, about 1 year ago
Last Reply by Subhikshaa Ganesh about 1 year ago
Ensure that support/sales agents don’t miss any incoming calls

Posted by Subhikshaa Ganesh, about 1 year ago
Last Reply by Subhikshaa Ganesh about 1 year ago

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