I am new to Freshdesk. Trying to set up an auto forwarding rule. I use G Suites. How do I forward only the emails sent to my alias (email@example.com), and not the emails sent to my actual email address? (eg. firstname.lastname@example.org)?
Perhaps, you can try setting up a filter in G Suite to forward only specific mails. To learn more about this, please give a read on the topic here : https://support.google.com/a/answer/2707558?hl=en
that does it! Thank you!
Glad that it helped :) Happy Freshdesk-ing !