Has anyone else had this issue. We are not able to connect to any extension when placing a call to a customer if the extension has more than 1 digit when using the keypad.
Our office using Chrome and I have confirmed that we have the latest version. We use Chromebooks as well.
Any help would be greatly appreciated.
Thanks for reaching out.
I believe we have not encountered this issue earlier, internally we use Freshcaller and have had no trouble in inputting the extensions that constitute more than 1 digit.
If you don't mind sharing the number you tried inputting, we could have it checked from our end. :)