https://support.freshcaller.com/support/home 2026-05-10T08:03:57+00:00 always 1.0 https://support.freshcaller.com/support/solutions 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161157 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161158 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161165 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161166 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161167 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161540 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161541 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/161579 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/50000000081 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/50000000130 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/50000000137 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/50000000247 2026-05-10T08:03:57+00:00 always 0.8 https://support.freshcaller.com/support/solutions/folders/273328 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273329 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273331 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273332 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273349 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273351 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273352 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/273371 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/274808 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/274814 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/274923 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275272 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275370 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275372 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275376 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275383 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275384 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275385 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275386 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275391 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275392 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275393 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/275396 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000106 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000221 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000223 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000225 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000319 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000326 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000469 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000470 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000471 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000473 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000476 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000489 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000491 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000498 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000509 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000510 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000511 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000512 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/folders/50000000654 2026-05-10T08:03:57+00:00 always 0.64 https://support.freshcaller.com/support/solutions/articles/229256-buying-a-phone-number 2023-08-02T21:18:11+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229257-list-of-countries-where-phone-numbers-are-available 2023-08-02T21:18:11+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229258-porting-your-existing-number 2023-08-02T21:18:12+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229259-configuring-call-actions 2023-08-02T21:18:12+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229260-configuring-your-business-hours 2023-08-02T21:18:12+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229261-setting-up-call-queues 2023-08-02T21:18:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229262-setting-up-interactive-voice-response-ivr- 2023-08-02T21:18:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229263-creating-custom-messages-and-greetings 2023-08-02T21:18:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229264-adding-new-agents 2023-08-02T21:18:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229266-network-requirements-and-recommendations 2024-01-25T16:44:38+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229385-managing-your-customers-in-wait-queue 2022-05-04T11:52:51+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229386-viewing-monitoring-ongoing-calls 2021-08-09T21:46:21+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229387-viewing-agent-availability-across-all-teams 2023-05-30T13:33:11+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229389-making-and-receiving-calls-on-phone-widget 2023-08-02T21:18:15+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229392-overview-of-call-metrics-in-freshcaller 2023-08-02T21:18:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229603-how-to-use-call-metrics- 2023-08-02T21:18:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/229605-how-does-freshcaller-pricing-work- 2023-08-02T21:18:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/231346-what-are-the-different-features-options-available-in-call-queue- 2023-08-02T21:18:18+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/232288-adding-or-recharging-your-phone-credits 2023-08-02T21:18:19+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/233380-setting-up-smart-escalations 2021-08-09T21:24:02+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/233398-configuring-call-recording-options 2023-08-02T21:18:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/234229-if-i-am-available-on-mobile-will-the-calls-be-recorded- 2021-06-18T12:49:01+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/235015-is-there-any-user-guide-which-can-be-shared- 2021-06-18T13:01:42+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236799-customizing-ringtones-for-your-numbers 2023-08-02T21:18:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236809-viewing-abandoned-call-metrics 2023-08-02T21:18:31+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236813-adding-call-notes 2021-08-09T21:23:38+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236830-overview-of-freshcaller-analytics 2023-08-02T21:18:31+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236831-curated-reports 2023-08-02T21:18:32+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/236832-working-with-reports-and-widgets 2023-08-02T21:18:32+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/237099-setting-hold-music-for-your-number 2023-08-02T21:18:34+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/237542-overview-of-freshcaller-freshsales-integration 2023-08-02T21:18:36+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/237748-adding-holiday-calendar 2023-08-02T21:18:37+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/238083-transferring-calls 2023-08-02T21:18:38+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/238592-recording-and-pausing-calls 2023-08-02T21:18:41+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/238652-overview-of-freshservice-freshcaller-integration 2023-08-02T21:18:41+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239188-configuring-sip-phones 2023-08-02T21:18:43+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239189-connecting-sip-phones-with-freshcaller 2023-08-02T21:18:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239207-how-to-connect-your-polycom-vvx-400-phone-with-freshcaller- 2023-08-02T21:18:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239208-how-to-connect-your-bria-softphone-with-freshcaller- 2023-08-02T21:18:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239209-how-to-connect-your-zoiper-softphone-with-freshcaller- 2023-08-02T21:18:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239260-terms-of-service-update 2020-05-15T19:30:34+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239374-freshcaller-actions-for-native-integrations 2023-08-02T21:18:45+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239406-how-to-increase-agent-seat-quantity-in-freshcaller- 2023-08-02T21:18:45+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239407-how-do-i-cancel-my-freshcaller-account- 2023-08-02T21:18:45+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239408-why-can-t-an-agent-change-their-availability-status-from-offline- 2021-08-09T21:22:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239409-why-does-the-availability-status-set-to-on-mobile-switch-to-offline- 2021-08-09T21:22:11+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239410-how-do-i-know-i-have-a-slow-internet-connection- 2019-03-20T21:13:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239411-why-does-the-widget-say-connecting-for-a-long-time-when-agents-receive-a-call- 2021-08-09T21:22:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239440-why-does-my-call-hang-up-after-a-few-seconds- 2023-08-02T21:18:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239444-how-do-i-login-to-my-freshcaller-account- 2023-08-02T21:18:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239445-how-do-i-reset-my-password- 2021-08-09T21:22:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239446-how-many-phone-numbers-can-i-buy- 2019-03-22T12:45:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239447-how-many-countries-can-i-buy-a-local-number-from- 2019-03-21T17:51:40+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239448-can-i-start-using-the-phone-number-immediately-once-purchased- 2023-08-02T21:18:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239449--why-should-i-buy-a-local-number-over-a-toll-free-number- 2019-03-21T17:53:45+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239450-does-the-area-code-of-my-phone-number-has-to-match-my-business-address- 2021-08-09T21:22:14+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239451-how-do-i-buy-vanity-numbers- 2021-08-09T21:22:14+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239453-can-i-port-my-existing-phone-numbers-into-freshcaller- 2023-08-02T21:18:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239454-can-i-port-my-phone-number-out-of-freshcaller- 2023-08-02T21:18:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239456-why-does-my-call-sound-garbled- 2021-08-09T21:22:15+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239457-how-to-improve-my-call-quality- 2021-08-09T21:22:15+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239459-why-do-my-outbound-calls-get-dropped- 2021-08-09T21:22:15+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239465-can-i-use-one-phone-number-for-all-teams- 2019-03-22T12:17:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239466-are-there-pre-recorded-messages-or-greetings-we-can-choose-from- 2021-08-09T21:22:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239467-what-is-the-difference-between-agent-and-admin-access-will-freshcaller-appear-differently-for-both-t 2023-08-02T21:18:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239468-what-are-the-various-roles-in-freshcaller-and-how-do-they-differ- 2023-08-02T21:18:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239469-can-one-freshcaller-account-have-multiple-admins- 2023-08-02T21:18:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239470-can-i-manually-assign-calls-from-important-customers-on-priority-to-available-agents- 2021-08-09T21:22:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239471-is-there-any-limitation-on-the-number-of-agents-and-teams-i-can-add- 2023-08-02T21:18:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239472-can-i-set-up-multiple-call-actions-for-a-single-phone-number- 2021-08-09T21:22:16+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239473-how-many-contacts-and-companies-can-i-store-in-freshcaller- 2023-08-02T21:18:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239474-can-i-edit-customer-team-and-agent-information-at-any-time- 2021-08-09T21:22:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239475-how-do-i-know-how-much-i-spend-on-every-call- 2021-08-09T21:22:17+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239476-why-can-t-i-see-on-mobile-availability-option- 2021-08-09T21:22:17+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239477-why-am-i-unable-to-make-or-receive-calls- 2023-08-02T21:18:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239479-why-was-my-number-porting-request-to-freshcaller-rejected- 2023-08-02T21:18:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239480-how-can-i-port-my-google-voice-number-to-freshcaller- 2023-08-02T21:18:49+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239481-how-to-port-a-canadian-number- 2019-03-22T17:05:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239482-why-do-my-customers-hear-a-busy-tone-when-they-call- 2023-08-02T21:18:49+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239511-can-i-change-agent-availability-status-from-the-live-dashboard- 2021-08-09T21:22:49+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239512-why-is-my-call-metrics-page-showing-incorrect-information- 2021-08-09T21:22:18+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239513-how-do-i-edit-my-email-address-in-freshcaller- 2023-08-02T21:18:49+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239514-how-do-i-change-my-freshcaller-url- 2023-08-02T21:18:49+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239516-how-do-i-set-up-a-blank-message- 2019-03-25T17:22:26+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239517-how-to-add-or-remove-access-to-freshcaller-agents-in-freshdesk- 2023-08-02T21:18:50+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239519-why-are-my-calls-going-to-voicemail-without-ringing- 2019-03-25T18:24:09+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239520-how-do-i-get-a-particular-feature-that-is-present-in-another-plan- 2021-08-09T21:22:50+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239524-how-to-block-a-number- 2021-08-09T21:22:19+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239525-why-is-a-particular-agent-not-receiving-any-calls- 2021-08-09T21:22:19+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239527-why-am-i-unable-to-make-outbound-calls-in-the-mobile-app- 2019-03-25T20:58:36+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239539-why-do-i-get-calls-from-the-number-266696687- 2019-03-26T14:22:22+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239541-why-am-i-unable-to-see-some-call-queue- 2021-08-06T14:08:24+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239542-how-do-i-view-my-call-history-page-from-freshdesk- 2023-08-02T21:18:50+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239555-why-is-my-freshcaller-account-suspended- 2023-08-02T21:18:50+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239556-how-to-make-an-incoming-phone-call-ring-on-both-speakers-and-headphones- 2021-08-09T21:22:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239557-how-many-levels-of-queue-interactions-does-freshcaller-support- 2023-08-02T21:18:51+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239559-what-is-maximum-wait-queue-time-and-how-do-i-change-it- 2021-08-09T21:22:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239636-configuring-service-level 2023-08-02T21:18:51+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239637-viewing-and-monitoring-service-level-dashboard 2023-08-02T21:18:51+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239727-how-can-i-import-my-existing-contacts-into-freshcaller- 2023-08-02T21:18:52+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239901-what-is-bring-your-own-carrier-byoc- 2023-08-02T21:18:53+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239902-how-to-configure-byoc- 2023-08-02T21:18:53+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239938-how-to-change-your-number-while-making-outbound-calls- 2021-08-09T21:22:21+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/239939-setting-short-abandon-threshold-limit 2023-08-02T21:18:53+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240021-why-do-i-receive-a-mail-saying-your-call-flow-setup-is-incomplete- 2021-08-06T14:32:19+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240054-masking-your-phone-number 2023-08-02T21:18:54+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240076-troubleshooting-common-call-quality-issues 2023-08-02T21:18:54+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240092-viewing-call-summary- 2022-11-04T12:56:06+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240098-filtering-call-metrics 2024-04-18T20:17:02+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240127-what-is-the-duration-of-freshcaller-trial- 2023-08-16T15:08:35+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240128-what-are-the-countries-in-which-freshcaller-provides-phone-numbers- 2023-08-02T21:18:55+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240129-what-happens-to-my-phone-number-after-the-trial-expires- 2023-08-02T21:18:55+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240130-can-i-purchase-phone-numbers-and-make-calls-during-my-trial- 2021-08-09T21:23:08+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240131-can-i-forward-my-incoming-calls-to-my-personal-mobile-number- 2021-08-09T21:22:21+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240132-can-i-switch-between-the-pricing-plans-during-the-trial-period- 2021-08-09T21:22:51+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240133-can-i-use-all-the-functionalities-and-features-in-freshcaller-during-the-free-trial- 2023-08-02T21:18:56+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240134-i-need-help-setting-up-my-freshcaller-account-will-someone-help-me- 2023-08-02T21:18:56+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240135-i-require-a-detailed-freshcaller-demo-whom-should-i-approach- 2023-08-02T21:18:56+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240136-why-do-my-calls-end-after-a-couple-of-minutes- 2021-08-09T21:22:52+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240188-creating-new-contacts 2023-08-02T21:18:57+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240189-exploring-on-call-controls 2023-08-02T21:18:57+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240195-what-is-the-difference-between-abandoned-and-no-answer-calls- 2020-11-20T21:24:01+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240232-understanding-freshcaller-pricing-plans 2023-08-02T21:18:58+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240234-cancelling-your-freshcaller-account 2023-08-02T21:18:58+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/240249-understanding-roles-in-freshcaller 2023-08-16T12:22:54+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000045-enabling-voicemail-transcriptions 2023-08-02T21:19:02+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000058-setting-up-queue-callback 2023-08-02T21:19:02+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000079-testing-your-network-connection 2023-08-02T21:19:03+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000561-freshworks-privacy-policy-for-freshcaller-customers 2023-08-02T21:19:12+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000940-sending-customized-voicemail-messages-voicemail-drop- 2023-08-02T21:19:18+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000000974-customizing-agent-status 2024-07-29T17:30:33+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001016-call-quality-feedback 2023-08-02T21:19:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001018-how-to-use-the-click-to-call-chrome-extension-with-freshcaller- 2023-08-02T21:19:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001070-freshcaller-app-for-salesforce-lightning-v1-1- 2024-04-18T20:23:00+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001082-enabling-recording-opt-in-for-a-number 2023-08-02T21:19:22+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001126-configuring-agent-extension-call-flow 2023-08-02T21:19:23+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001622-receiving-csat-feedback-through-ivr 2023-08-02T21:19:28+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001652-getting-started-with-marketplace-apps 2023-08-02T21:19:29+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001654-crm-sales-and-marketing 2023-08-02T21:19:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001662-introduction-to-voicebot 2023-08-02T21:19:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001664-train-your-voicebot 2023-08-02T21:19:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001668-configure-smart-answer-voicebot-call-flow 2023-08-02T21:19:31+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001676-smart-answer-voicebot-metrics 2021-08-10T01:41:57+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001702-configuring-and-managing-speech-enabled-ivr 2023-08-02T21:19:32+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001724-viewing-agent-performance-dashboard 2023-08-02T21:19:32+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001742-configuring-data-scoping-for-supervisors 2023-08-02T21:19:33+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000001747-training-and-managing-your-speech-ivr-bot 2023-08-02T21:19:34+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002071-what-are-the-freshcaller-features-available-only-on-request- 2023-08-02T21:19:39+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002089-freshworks-commitment-towards-hipaa-compliance 2023-08-02T21:19:40+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002100-installing-and-integrating-marketplace-apps 2023-08-02T21:19:40+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002109-agent-productivity 2023-08-02T21:19:40+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002119-upgrading-or-downgrading-your-subscription-plan 2023-08-02T21:19:41+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002125-how-do-i-switch-to-a-higher-or-lower-freshcaller-plan- 2023-08-02T21:19:41+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002126-i-want-to-change-my-freshcaller-plan-what-will-be-the-changes-to-the-billing- 2023-08-02T21:19:41+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002132-freshcaller-cookies 2023-10-03T12:23:17+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002182-e-commerce 2023-08-02T21:19:42+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002190-understanding-network-test-results 2023-08-02T21:19:43+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002321-overview-of-routing-automation 2023-08-02T21:19:46+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002359-configuring-routing-automation-call-flow 2023-08-02T21:19:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002451-routing-automation-use-cases 2023-08-02T21:19:48+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002645-using-call-tags 2023-08-02T21:19:52+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002686-setting-up-call-tags 2023-08-02T21:19:53+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002699-using-the-bulk-delete-recording-app 2023-08-02T21:19:53+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002806-overview-of-free-local-incoming-minutes 2023-08-02T21:19:56+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002826-filtering-and-saving-live-dashboard-views 2023-08-02T21:19:56+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002877-configuring-wait-queues 2021-11-26T18:06:05+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002879-introduction-to-call-workflows 2023-08-02T21:19:57+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002901-purchasing-a-paid-plan 2023-08-16T15:09:55+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002907-adding-new-teams 2023-08-02T21:19:59+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002912-getting-your-freshcaller-numbers 2023-08-02T21:20:00+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002929-overview-of-freshcaller-billing 2023-08-02T21:20:00+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002931-managing-number-properties 2023-08-02T21:20:01+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002934-introduction-to-messages-and-greetings 2023-08-02T21:20:01+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002938-creating-dynamic-messages 2023-08-02T21:20:01+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002960-downloading-and-installing-the-app 2023-08-02T21:20:02+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002981-using-the-freshcaller-mobile-app 2023-08-02T21:20:03+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002986-post-call-actions-on-mobile-app 2023-08-02T21:20:03+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002988-using-on-call-options-on-mobile-app 2023-08-02T21:20:04+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000002989-transferring-calls-on-mobile-app 2023-08-02T21:20:04+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003020-viewing-service-level-breached-calls 2023-08-02T21:20:05+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003032-making-conference-calls 2023-08-02T21:20:05+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003033-viewing-related-calls 2023-08-02T21:56:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003041-importing-contacts 2023-08-02T21:20:06+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003045-creating-new-company 2023-08-02T21:20:06+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003046-importing-companies 2023-08-02T21:20:06+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003051-metrics-and-filters-in-reports 2023-12-19T20:42:10+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003072-creating-custom-reports 2023-08-02T21:20:07+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003075-overview-of-live-dashboard 2023-08-02T21:20:08+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003076-monitoring-your-important-kpis 2023-08-02T21:20:08+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003084-using-the-voicebase-pci-redaction-app 2023-08-02T21:20:09+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003148-working-with-contacts 2021-08-10T01:28:35+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003187-enabling-call-transcriptions 2023-08-02T21:20:13+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003244-viewing-call-lifecycle 2023-08-02T21:20:14+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003494-understanding-call-types 2023-12-19T20:42:59+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003510-fixing-security-errors-on-freshcaller-mobile-app 2023-08-02T21:20:20+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003640-exporting-call-metrics 2024-04-18T20:18:39+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003692-columbian-phone-numbers-update 2021-08-09T19:16:19+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003827-using-the-pci-pal-payments-app 2023-08-02T21:20:29+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003879-understanding-wait-queues 2023-08-02T21:20:31+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000003888-why-am-i-not-able-to-make-outgoing-calls-to-some-regions- 2023-08-02T21:20:31+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000004288-making-parallel-calls 2023-08-02T21:20:47+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000004783-forwarding-calls-to-queue 2022-08-17T12:41:07+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000004909-removing-country-restrictions 2023-08-02T21:21:22+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000005682-forward-calls-to-an-external-number 2023-08-02T21:21:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000005683-network-error-warning-message 2023-03-08T16:49:34+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000005689-important-freshcaller-call-rates-update 2023-08-02T21:21:44+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000006024--security-update-enabling-tls-1-2-strong-cipher-suites 2023-08-02T21:22:30+07:00 always 0.512 https://support.freshcaller.com/support/solutions/articles/50000006025-concurrent-call-management 2023-08-02T21:22:31+07:00 always 0.512