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Number Customization

How to mask your phone number?
Applicable plans: Blossom, Garden, Estate  Using Freshcaller you can mask your business number with your personal number, this helps establish a closer ...
Tue, 7 May, 2019 at 11:49 AM
How to configure number accessibility?
Applicable Plans: Blossom, Garden, Estate  If you have multiple numbers, you may want certain numbers to be accessible only by certain agents or teams. ...
Thu, 31 Oct, 2019 at 9:04 PM
How to create customized messages and greetings
Applicable Plans: Sprout, Blossom, Garden, Estate   Welcome messages are the first interaction customers have with your business and it gives your busines...
Thu, 4 Jul, 2019 at 12:53 PM
How to configure call recording for your Freshcaller account?
Applicable plans — Blossom, Garden, Estate    Call recording helps you analyze all your conversations, learn from your colleagues’ and recognize bottlenec...
Mon, 20 May, 2019 at 4:31 PM
How to customize your ringtone?
Applicable Plans: Sprout, Blossom, Garden, Estate. When a customer calls your phone line, the first thing they get to hear is your ringtone. Your ringto...
Mon, 22 Jul, 2019 at 1:53 PM
How to enable the call recording opt-in for a number?
Applicable Plans: Estate With the Recording Opt-In capability, you can enable/disable recording for a call based on the customer’s consent. Customer con...
Wed, 4 Dec, 2019 at 7:15 PM