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Getting Started with Freshdesk Contact Center Set up your account, add users & teams, and get your virtual phone system on board Billing and Plans Explore Freshcaller subscription plans and manage your account and billing Configurations on Freshdesk Contact Center Learn how to configure and use Freshdesk Contact Center features to provide the best call experience to your customers Using Freshdesk Contact Center Learn to use the Freshdesk Contact Center widget and explore the different on-call features available Freddy (AI/ML) for Freshdesk Contact Center Use Freddy-powered AI/ML bots to give your customers a best-in-class call experience Reports and Call Monitoring Get insights on call metrics and monitor your call center’s performance using the Live Dashboard and Reports Freshdesk Contact Center on Mobile Use the Freshdesk Contact Center mobile app to give your customer’s a seamless call service even when you are away System Requirements and Troubleshooting Know the system and browser requirements required to set up your virtual phone system and learn the basic troubleshooting steps Integrations (Marketplace Apps) Integrate Freshcaller with the ready-to-use third-party applications or build custom apps that suit your business Security Management Learn about compliance and policies in Freshdesk Contact Center