Getting Started with Freshcaller

Set up your account, add users & teams, and get your virtual phone system on board

Billing and Plans

Explore Freshcaller subscription plans and manage your account and billing

Configurations on Freshcaller

Learn how to configure and use Freshcaller features to provide the best call experience to your customers

Using Freshcaller

Learn to use the Freshcaller widget and explore the different on-call features available

Freddy (AI/ML) for Freshcaller

Use Freddy-powered AI/ML bots to give your customers a best-in-class call experience

Reports and Call Monitoring

Get insights on call metrics and monitor your call center’s performance using the Live Dashboard and Reports

Freshcaller on Mobile

Use the Freshcaller mobile app to give your customer’s a seamless call service even when you are away

System Requirements and Troubleshooting

Know the system and browser requirements required to set up your virtual phone system and learn the basic troubleshooting steps

Integrations (Marketplace Apps)

Integrate Freshcaller with the ready-to-use third-party applications or build custom apps that suit your business

Security Management

Learn about compliance and policies in Freshcaller

Freshcaller FAQs

Freshcaller frequently asked questions

Freshcaller - Resolution Path