In order to get started with Freshcaller, you will have to first buy phone numbers to take or make calls.


Quick guide to get your own phone number:


  • Login to your Freshcaller account

  • Click on Admin > Numbers > Buy New Number

  • You can choose to buy a local number in your country and charge customers when they call.  Or you can buy a Toll-free number and bear incoming call charges.

  • Select Local or Toll-free based on your choice.


Local Number



  • Local numbers are currently available in 42 countries. Click here to see the complete list.

  • Pick the country and the corresponding state (in the case of US) where you want your local number to be available.

  • Note that some countries, like Mexico, have additional requirements and documents that you need to submit before you can purchase a number.

  • You can also use the search box next to the country name and find numbers that have specific digits or phrases.

  • Choose the number you want from the list that gets generated based on your choice.

  • Click on the Buy button that appears when you hover over each number and complete your purchase.


Toll-free Number

  • You can choose to purchase your dial-in toll free numbers from any of these four countries - the US, UK, Canada and Australia

  • Select the country and the extension of the toll-free number you would like.

  • You can also use the search box to find numbers that have specific digits or phrases.

  • Click on the Buy button that appears when you hover over each number and complete your purchase.


Once you purchase your phone number, you will see the following:

  • The phone widget appears at the bottom right of your screen.

  • The availability status appears next to your profile in the top right corner.


You can purchase multiple numbers from various countries and setup toll-free helplines using Freshcaller without using any third party services.