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System requirements

Network requirements
To use Freshcaller, here is a basic requirement you will need to get up and running: Minimum 20kbps per agent per call. The more the better. You can benc...
Wed, 30 Oct, 2019 at 9:35 PM
Browser requirements
Freshcaller uses WebRTC (web real-time communications) to make and receive calls on your desktop browser. WebRTC is supported in Chrome (v28+) and Fir...
Sat, 13 Apr, 2019 at 12:30 PM
Firewall and port settings
Firewall  Clients (Browser and App) should allow outgoing UDP connections to the public internet and allow return traffic in response. Since our service p...
Sat, 13 Apr, 2019 at 12:42 PM
Best practices
Some of these best practices will help you get the most out of your Freshcaller call center. Use ethernet and not WiFi. The wireless medium adds to t...
Wed, 20 Sep, 2017 at 4:29 PM