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System requirements

Network requirements
To use Freshcaller, here is a basic requirement you will need to get up and running: Minimum 8kbps per agent per call. The more the better. You can bench...
Thu, 25 Jan, 2018 at 4:11 PM
Browser requirements
WebRTC is supported in Chrome (v28+) and Firefox (v23+) on desktop. We do not support Android browsers. The flash mode (fallback) supports Google Chr...
Wed, 20 Sep, 2017 at 4:29 PM
Firewall and port settings
Firewall  Clients (Browser and App) should allow outgoing UDP connections to the public internet and allow return traffic in response. Since our service ...
Thu, 25 Jan, 2018 at 4:12 PM
Best practices
Some of these best practices will help you get the most out of your Freshcaller call center. Use ethernet and not WiFi. The wireless medium adds to t...
Wed, 20 Sep, 2017 at 4:29 PM