If you subscribe to Freshdesk Contact Center during or after the trial, you can continue to use the same phone number. In case your trial expires and you do not renew, your phone number will be active for an additional week, after which it is deleted.
Yes, you can. If you want to make calls or buy a number during your trial period, you can purchase phone credits and buy the numbers you want.
You do not need to purchase any subscription plan to buy phone numbers or make calls. You have full flexibility to test out different calls and workflows during your trial. However, during the trial period, the call duration is limited to 2 mins.
Yes, you can switch between Free, Growth, Pro, and Enterprise plans while on trial. By default, your trial account will be subscribed to the highest plan - Enterprise.
Yes, we offer a full free trial. You can use all the features during your trial period.
We have built a detailed knowledge base to help you customize and use Freshdesk Contact Center. However, if you require additional support, you can reach out to firstname.lastname@example.org.
We do hope that we have built a product that can be used without any explicit training. However, we always welcome demo requests as they often lead to great conversations and even better relationships. Please reach out to email@example.com for the product demo.
By default, trial accounts have a 2-minute call duration limit. However, you can disable it by contacting firstname.lastname@example.org.
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