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Understanding your Freshcaller phone widget

Making calls using your Freshcaller phone widget
If you are using Freshcaller as a standalone product, then this is how you can use the widget. Note: If you use Freshcaller from inside Freshdesk(after ...
Tue, 9 Oct, 2018 at 11:52 AM
How to activate Warm Transfers
A warm transfer can be initiated when an agent (who is currently speaking with a customer) wants to transfer the call to another agent. Using the warm trans...
Mon, 10 Dec, 2018 at 7:21 PM