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Service Level Monitoring

How to configure your account’s Service Level?
Applicable Plans ✖Sprout ✖Blossom ✖Garden ✖Estate ✔ Forest Service Level Monitoring is a way to measure your phone team’s efficiency based on the ...
Mon, 4 May, 2020 at 6:16 PM
How to use the SLM dashboard?
SLM dashboard gives you a clear idea on how your teams/call queues are performing in terms of efficiency. You can see the live update of the service level, ...
Wed, 24 Apr, 2019 at 11:17 AM