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Freshcaller Reports

Overview of Freshcaller analytics
Freshcaller Reports help you understand the overall performance of your call center in terms of agent productivity and call center health. With these report...
Mon, 16 Mar, 2020 at 8:05 PM
Curated Reports
Freshcaller provides a set of default curated reports built with the most used and important metrics required for any call center. The list of curated repor...
Fri, 12 Jun, 2020 at 4:45 PM
Working With Reports
Reports allow you to analyze the performance of your team and business. This article provides details on the various options that allow you to effectively u...
Fri, 12 Jun, 2020 at 4:49 PM