To port your Google Voice number to Freshdesk Contact Center, follow these steps:
Please fill out the LOA form which is available in the following link — https://www.twilio.com/resources/docs/Letter_of_Authorization.pdf
Then, you would need to send a screenshot of the page in your Google account showing that your number has been unlocked.
Provide a screenshot of your Google Voice account, and make sure the first and last name you provide on the Letter of Authorization match your Google account exactly.
We can initiate the porting process once you send us these details via email at firstname.lastname@example.org.