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Number Management FAQs

Can I port my existing phone numbers into Freshcaller?
Yes, existing numbers from Twilio, Google voice and other service providers can be ported into Freshcaller. Read more about number portability here.
Thu, 21 Mar, 2019 at 5:48 PM
Can I port my phone number out of Freshcaller?
Yes, you can port your current phone number to another platform. Be sure to check portability options with the new cloud telephony provider.
Thu, 21 Mar, 2019 at 5:49 PM
How many phone numbers can I buy?
There are no limitations on the number of phone numbers you can buy. 
Fri, 22 Mar, 2019 at 11:15 AM
How many countries can I buy a local number from?
You can buy phone numbers in 90+ countries. See detailed country list here. Similarly, you can buy toll-free numbers in USA, UK, and Canada.
Thu, 21 Mar, 2019 at 4:21 PM
Can I start using the phone number immediately once purchased?
Yes, once you buy the number, you can get started immediately. Set up Freshcaller to suit your business needs and take or make calls at once.
Thu, 21 Mar, 2019 at 6:25 PM
Why should I buy a local number over a toll-free number?
Local numbers tell your customers you are just a phone call away. It provides the flexibility to reach your business using a local number. And potential cust...
Thu, 21 Mar, 2019 at 4:23 PM
Does the area code of my phone number has to match my business address?
To buy a phone number go to Admin>Numbers>Buy New Number, choose the country and type of number you want to buy.  All numbers you buy should appea...
Thu, 21 Mar, 2019 at 5:50 PM
How do I buy vanity numbers?
To buy Vanity numbers go to Admin>Numbers>Buy New Number. You can search numbers by digits or phrases.Type a number based on a phrase you are looking ...
Thu, 21 Mar, 2019 at 5:41 PM
Can I use one phone number for all teams?
There are no limitations on using a single phone number across multiple teams. If your business demands such a scenario, you can buy just one phone number an...
Fri, 22 Mar, 2019 at 10:47 AM
Can I setup multiple rules for a single phone number?
You can select only one rule for every phone number. This rule will provide all the options of routing you need for your number.
Fri, 22 Mar, 2019 at 11:11 AM