Troubleshooting

• How do I know I have a slow internet connection?

  Wed, 20 Mar, 2019 at 7:43 PM
• Why can’t an agent change their availability status from ‘Offline’?

  Mon, 9 Aug, 2021 at 7:52 PM
• Why do my customers hear a busy tone when they call?

  Wed, 2 Aug, 2023 at 7:48 PM
• Why does the widget say connecting for a long time when agents receive a call?

  Mon, 9 Aug, 2021 at 7:52 PM
• Why does my call hang up after a few seconds?

  Wed, 2 Aug, 2023 at 7:48 PM