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Integrations FAQs

How to add or remove access to Freshcaller agents in Freshdesk?
Only a user who is an Admin or Account Admin in both Freshcaller and Freshdesk can perform the Admin>Agents>Toggle On/Off option in Freshdesk to grant ...
Mon, 25 Mar, 2019 at 3:57 PM
How do I view my call history page from Freshdesk?
To view your call history page from Freshdesk — click on the phone widget inside Freshdesk, then click on 'View all'. You will be redirected to yo...
Tue, 26 Mar, 2019 at 3:16 PM