To view your call history page from Freshdesk, click on the phone widget inside Freshdesk, then click on 'View all'. You will be redirected to your Freshdesk Contact Center call metrics page, where you can see the entire call logs of the account.
To view your call history page from Freshdesk, click on the phone widget inside Freshdesk, then click on 'View all'. You will be redirected to your Freshdesk Contact Center call metrics page, where you can see the entire call logs of the account.
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