Can I view call metrics and logs for all the numbers I own?
Yes, you filter and view metrics based on various details such as incoming, outgoing and missed calls for specific numbers. View additional call details with Advanced Call Metrics such as talk time, IVR time, hold time, etc. Freshcaller also provides billing or call costs along with call metrics.
How and where are voicemails and call recordings stored?
They are all stored in Freshcaller’s AWS servers. You can choose to download individual call recordings.
Can I download and view these metrics in detail?
Yes, you can download the call metrics based on the filters you choose, and have all the data available to you at any time.