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Integrate your Freshcaller account with some of the most leading applications in the market. These one-click integrations allow you to connect and share your Freshcaller account with other applications and eliminates the need to switch between apps. 

How does app integration work?

The third-party app integration is a two-way integration, which includes:

  1. Install the third-party app on Freshcaller
  2. Establish a connection between your Freshcaller and third-party app accounts

Each time you make or receive a call, Freshcaller fetches the customer details from the integrated app and displays the basic details, such as contact name and phone number. Once the call is connected, you can view additional information within the app or switch to the integrated app for further actions. However, if you cannot find any contact details, you can quickly create a contact.

What are the app categories available?

At Freshcaller Marketplace, you will find apps under various categories to increase your Agent Productivity, improve your CRM and Sales Marketing experience or E-commerce business. Also, you can integrate your existing Freshdesk, Freshservice, and Freshsales accounts with Freshcaller. Check out the app categories here:

  • Agent Productivity
    As agents, you can use these apps to automate your everyday tasks and improve your productivity and customer support activities.
  • CRM, Sales, Marketing
    Manage your sales and marketing activities and gain insights on your caller's information.
  • E-commerce
    Gain insights on your caller's order history

What is the benefit of using apps in Freshcaller?

Integrating your Freshcaller account with third-party apps makes your everyday tasks simpler. It automates your daily mundane activities and helps you manage your work and time better.

With Freshcaller's powerful app integrations, you can:

  • Increase productivity 
  • Improve your customer support services
  • Manage sales and marketing activities
  • Automate your daily tasks
  • Achieve higher customer satisfaction

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