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Freshservice
Streamline your IT service and manage internal requests from your employees.
Freshdesk
Empower your support team to work together and resolve customer issues faster.
Freshchat
Engage with website visitors and product users for sales and customer success.
Freshcaller
Setup a cloud-based call center across 40 countries within minutes.
Freshsales
Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
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Freshworks product how-tos, peer support and thought leadership
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Solution home
Getting Started with Freshcaller
Manage Your Team
Adding New Agents
Adding New Teams
Understanding Roles in Freshcaller
Customizing Agent Status
Configuring Data Scoping For Supervisors
Set Up Your Phone System
Configuring Your Business Hours
Purchasing a Paid Plan
Getting Your Freshcaller Numbers