Only an admin or account admin in both Freshdesk Contact Center and Freshdesk can perform this task. Go Freshdesk and click Admin>Agents>Toggle On/Off option to change Freshdesk Contact Center access to an agent.
How to add or remove access to Freshdesk Contact Center agents in Freshdesk?
Modified on: Mon, 9 Aug, 2021 at 7:52 PM
Did you find it helpful? Yes No
Can you please tell us how we can improve this article?
